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Christmas FAQs

For more information, check out our Christmas FAQ’s below.

  • During the festive period, is the Christmas menu the only menu available?

      Our ALC menu is available daily for tables of 6 or less.

  • Is there a vegetarian or vegan menu/options?

      We have a Vegetarian menu and this can be amended to suit our vegan guests.

  • Is there a GF menu/options?

      There is a dedicated Gluten free menu available that has been accredited by the Ceoliac UK

  • Is there a children’s menu?
  • How far in advance do I need to book?

      As Christmas is such a popular time, it is advisable to book as far in advance as possible.

  • Can you walk in during the festive period or is it bookings only?

      Of course you can! Although there may be a wait at peak times.

  • When booking for 8+ guests, does everyone have do dine from the Christmas menu?

      Yes, this is to ensure that we have full availability of dishes and can serve our guests in a timely manner as our food is cooked to order.

  • When booking for 8+ guests, does everyone have to have 2/3 courses and can guest have different variations?

      We have both a two and three course menu available on our Christmas lunch menu. Guests may choose either a starter and main course or main course and dessert.

  • When making a group booking can guests change meal options or is this final?

      Absolutely, there will be a link on your pre-order email to enable changes to be made. We ask that final amendments are made one week prior to your booking.

  • How do you change/amend bookings?

      You may cancel your booking on line and select an alternative date or restaurant. You will also receive a link within your confirmation email to amend individual guest choices for your booking pre-order. Please call the restaurant directly to change number of guests or time of your booking.

  • What happens after you have completed your booking?

      You will receive a confirmation email detailing the date & time of your booking and all menu choices for your party.

  • Do we get an order confirmation?

      Yes absolutely, there is also a link to print your pre-order to take with you to the restaurant.

  • Can we add/remove guests from the party?

      The number of guests within your party can be reduced up to 48hrs in advance of your booking. We will make every effort to accommodate an increase your party size, however this will be dependent on availability.

  • What if a guest does not show up on the day?

      Credit card details are taken to secure and confirm your booking, a £10 per person charge may be applied in line with our cancellation policy.

  • Do you charge service charge?

      There is 12.5% optional service charge.

  • When do guests pay for their meal?

      The final bill is presented at the end the end of your meal.

If you did not find the answer to your question here, please use our contact form.

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