Any optional service charge that you leave is a direct reward for the staff who made your experience special. We therefore ensure that all service charge goes to the staff in the restaurant where it was given.
We provide every member of the team with a meal, soft drinks and, for those who work in the evening, a well-deserved drink at the end of the shift. A contribution towards the cost of this is covered from the service charge (£3 per shift). This policy is widely supported by our staff.
All remaining service charge is then distributed directly amongst the restaurant staff, including the waiting staff, the front of house team and the kitchen staff.
It is entirely your choice whether or not to pay this service charge. Please ask if you wish it to be removed.
Last updated: October 2017