Discover the most frequently asked questions we receive at Côte Brasserie to help you plan your visit.
Discover the most frequently asked questions we receive at Côte Brasserie to help you plan your visit.
We no longer accept cash payments, we’re very sorry for the inconvenience this may cause. However, due to the reduction in local banking facilities as a result of Covid-19 it is safer for us to operate our restaurants with card payments only. The safety of our teams is our number one priority, therefore for the foreseeable future we will be a cash-free business.
We want you to be able to enjoy your experience when dining at Côte, however things may look and feel a little different on your visit.
In order to protect the health and well-being of our guests and our staff, we will be making some changes to the way we operate until further notice. Please find more information here.
Côte gift vouchers are the perfect present for food and drink lovers. Our vouchers are available to purchase in all of our restaurants or online, and can be redeemed at any Côte or via Côte at Home.
To purchase a digital voucher click here, or to purchase and send a gift card by post click here.
Whilst every effort is made to minimise cross-contamination, our ingredients are manufactured, and our dishes are prepared, in environments where allergens are present. We cannot therefore guarantee that any item on our menu is allergen free.
You can view our allergen guide on the menu page of your local Côte.
Please check the allergen information every time you visit our restaurant as we may have changed the recipe or the ingredients of one or more of our dishes.
You do not have to use the full amount of your voucher in one transaction.
The outstanding balance will remain on your gift card so you can spend it another time at Côte at Home or Côte Restaurants.
Unfortunately we no longer accept old paper vouchers in our restaurants and any expired vouchers cannot be extended. Our vouchers are valid for 13 months from date of purchase.
We are always happy to accommodate for any special dietary requirements. You can discuss these with the restaurants in advance, or inform your waiter when you arrive. The front of house teams in our restaurants are equipped with information regarding different dietary requirements and can provide allergen information upon request.
We are also pleased to offer Vegetarian, Vegan and Gluten Free menus, which you can view here.
We are pleased to welcome children in all of our restaurants, and offer an Enfants menu which can be viewed here.
All of our restaurants provide highchairs, and most will also have baby changing facilities.
Please complete our preferences form to help us send the most relevant information for you. Alternatively, if you’d like to unsubscribe from any of our emails or update your existing email address click here to view our preferences form, or you can follow the link in the footer of any of our emails.
To ensure that our guests feel relaxed and comfortable in our restaurants, we do not have a mandatory dress code. However, most guests choose to dress smart casual when dining with us.
By signing up to our Côte newsletters, you will receive updates of our seasonal menus and offers. You can sign up here.
All of our available offers must be redeemed by making your reservation via the specified link. Unfortunately offers can not be added to your reservation at a later date.
If your enquiry is regarding Quandoo Loyalty Points, these are separate from Côte Brasserie. Please see Quandoo’s website here
Our current whole eggs will, temporarily, no longer be classed as free-range due to the ongoing avian flu outbreak and the temporary housing of hens in line with government advice. We will continue to source from our high welfare suppliers, and we hope to return to free-range eggs soon.
Cote has adopted the Better Chicken Commitment for 100% of the chicken (fresh/frozen/processed) in our entire UK supply chain, and will meet all the standards in it by 2026 at the latest.
Côte is working with its suppliers to remove all fishes rated 5 by the Marine Conservation Society (MCS) from its supply chain and is committed to furthering improving fish sustainability within its operations.
For more information on the MCS rating scheme, visit their website at www.fishonline.org.
To check if your chosen location is wheelchair accessible or has accessible toilets please click here and select your chosen restaurant. Alternatively, you can contact the restaurant directly - individual contact details can also be found on their location page.
As much as we would love to welcome all dogs into our restaurants unfortunately only guide and assistance dogs are allowed. If the restaurant you are visiting has an outside area you are welcome to sit with your dog there.
Sometimes security settings can prevent the browser from accessing the final page of the reservations process. Try accessing the email on a different device or browser, perhaps try on a smartphone or a different computer if you have one.
If you are still not able to book you can forward the email and your desired booking details to the restaurant you would like to book and they can complete this for you.