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FAQs

Discover the most frequently asked questions we receive at Côte Brasserie to help you plan your visit. Alternatively, get in touch with a member of our guest relations team to find out more.

  • Does Côte cater for people with specific dietary requirements?

      We are always happy to accommodate for any special dietary requirements and you can discuss these with the restaurants in advance or inform your waiter when you arrive.

      We are pleased to offer both Vegetarian and Gluten Free menus, which you can view here, and if you require a dish to be altered to suit a vegan diet, then please speak with your chosen brasserie and they will be happy to produce a bespoke dish for you.

  • Does Côte have a vegetarian, gluten free or vegan menu?

      We are pleased to offer both Vegetarian and Gluten Free menus, which you can view here, and if you require a dish to be altered to suit a vegan diet, then please speak with your chosen brasserie and they will be happy to produce a bespoke dish for you.

  • What time does your Lunch & Early Evening menu finish?

      Our Lunch and Early Evening menu is available Monday to Friday between 12pm to 7pm in most of our restaurants, however this does vary a little depending on location. Please click here and select your chosen brasserie to view specific days and times.

  • Is Côte wheelchair accessible and do you have accessible toilets?

      To check if your chosen location is wheelchair accessible or has accessible toilets please click here and select your chosen restaurant.

  • What is your service charge policy?

      Any optional service charge that you leave is a direct reward for the staff who made your experience special. We therefore ensure that all service charge goes to the staff in the restaurant where it was given. It is entirely your choice whether to pay the service charge. Please ask if you wish it to be removed.

  • Your online booking system shows that you’re fully-booked at my desired time, is there a waiting list?

      Although our booking system shows that we are fully booked, we always keep a few tables free for walk-ins. If you can be flexible on the time you eat it is always worth popping by and we will try our best to accommodate you.

  • I am organising a big party, what is the largest table size you can accommodate?

      Largest table size varies from restaurant to restaurant. You can explore all our restaurants that have event spaces on the Private Dining area of our website here where you can also submit an enquiry and our events team can assist in making your event extra special.

  • Are the eggs served free range?

      Yes, all our restaurants use British Lion Quality free-range eggs

  • Do you take Amex?

      Yes, we accept all forms of payment cards

  • Is Côte’s fish and seafood sustainably sourced?

      In consultation with the Marine Conservation Society (MCS) and our fish supplier, we have removed fish from our menu which the MCS rates as 5. We are working with our seafood supplier to focus our sourcing on fish rated 1-3 for the future.

      For more information on the MCS rating scheme, visit their website at www.fishonline.org.

  • What time is your À La Carte menu served?

      Our À La Carte menu is served from 12pm until close every day.

  • What time do you serve breakfast until on the weekend?

      Our breakfast times vary depending on location, please click here and select location to view your chosen brasserie.

  • Do you cater for children at Côte?

      We welcome children in all our restaurants and we provide a children's menu which can be viewed here; our staff will always try to accommodate any dietary requirements. All our restaurants provide highchairs, and most will also have baby changing facilities.

  • Are dogs allowed in the restaurant?

      As much as we would love to welcome all dogs into our restaurants unfortunately only guide dogs are allowed. If the restaurant you are visiting has an outside area you are welcome to sit with your dog there.

  • I have Loyalty points how do I redeem them?

      Quandoo loyalty points are completely separate from Côte Brasserie. We provide offers and updates on our seasonal menus at Cote brasserie when you sign up to our newsletter here.

  • Do you provide offers or Loyalty schemes?

      By signing up to our Côte newsletters, you will receive updates of our seasonal menus and offers.  You can sign up here.  If you have a question on an offer you have been sent from Côte, please fill in the form below and we shall endeavour to get back to you in 48 working hours.

      If your enquiry is regarding Quandoo Loyalty Points, these are separate from Côte Brasserie.  Please see Quandoo’s website here

  • I am having problems booking an offer I have received on email

      Sometimes security settings can prevent the browser from accessing the final page of the reservations process. Try accessing the email on a different device or browser, perhaps try on a smartphone or a different computer if you have one.

      If you are still not able to book you can forward the email and your desired booking details to the restaurant you would like to book and they can complete this for you, using your personal rewards booking link.

If you did not find the answer to your question here, please use our contact form.