Discover the most frequently asked questions we receive at Côte Brasserie to help you plan your visit. Alternatively, get in touch with our Guest Relations team on 020 3206 7940.
Discover the most frequently asked questions we receive at Côte Brasserie to help you plan your visit. Alternatively, get in touch with our Guest Relations team on 020 3206 7940.
We want you to be able to enjoy your experience when dining at Côte, however things may look and feel a little different on your visit.
In order to protect the health and well-being of our guests and our staff, we will be making some changes to the way we operate until further notice. Please find more information here.
Any gift vouchers purchased prior to the 30th November 2020, will now be valid until the 31st May 2021. You do not need to do anything, this extension will be applied automatically.
Alternatively, until the 31st December 2020 we are offering the ability to exchange your Côte Restaurant vouchers to spend on Côte at Home. Please follow the instructions below to redeem this offer:
For paper/physical vouchers: Please email athome@cote.co.uk with your voucher value (£) and voucher code (if applicable), and additionally attach a photo of your gift voucher ripped up/destroyed to confirm it is no longer valid.
For digital vouchers: These have already been made valid on the Côte at Home website. Please enter your long voucher code in the relevant box at checkout.
An optional gratuity of 12.5% will be added to your bill. Any optional service charge that you leave is a direct reward for the staff who made your experience special. We therefore ensure that all service charge goes to the staff in the restaurant where it was given.
It is entirely your choice whether to pay the service charge. Please ask if you wish it to be removed.
We are always happy to accommodate for any special dietary requirements. You can discuss these with the restaurants in advance, or inform your waiter when you arrive. The front of house teams in our restaurants are equipped with information regarding different dietary requirements and can provide allergen information upon request.
We are also pleased to offer Vegetarian, Vegan and Gluten Free menus, which you can view here.
We are pleased to welcome children in all of our restaurants, and offer an Enfants menu which can be viewed here.
All of our restaurants provide highchairs, and most will also have baby changing facilities.
Please complete our preferences form to help us send the most relevant information for you. Alternatively, if you’d like to unsubscribe from any of our emails or update your existing email address click here to view our preferences form, or you can follow the link in the footer of any of our emails.
By signing up to our Côte newsletters, you will receive updates of our seasonal menus and offers. You can sign up here.
All of our available offers must be redeemed by making your reservation via the specified link. Unfortunately offers can not be added to your reservation at a later date.
If your enquiry is regarding Quandoo Loyalty Points, these are separate from Côte Brasserie. Please see Quandoo’s website here
Yes, all our restaurants use British Lion Quality free-range eggs
Cote has adopted the Better Chicken Commitment for 100% of the chicken (fresh/frozen/processed) in our entire UK supply chain, and will meet all the standards in it by 2026 at the latest.
In consultation with the Marine Conservation Society (MCS) and our fish supplier, we have removed fish from our menu which the MCS rates as 5. We are working with our seafood supplier to focus our sourcing on fish rated 1-3 for the future.
For more information on the MCS rating scheme, visit their website at www.fishonline.org.
To check if your chosen location is wheelchair accessible or has accessible toilets please click here and select your chosen restaurant. Alternatively, you can contact the restaurant directly - individual contact details can also be found on their location page.
As much as we would love to welcome all dogs into our restaurants unfortunately only guide and assistance dogs are allowed. If the restaurant you are visiting has an outside area you are welcome to sit with your dog there.
Sometimes security settings can prevent the browser from accessing the final page of the reservations process. Try accessing the email on a different device or browser, perhaps try on a smartphone or a different computer if you have one.
If you are still not able to book you can forward the email and your desired booking details to the restaurant you would like to book and they can complete this for you.